Shipping Frequently Asked Questions
How do I know if I need LTL or Expedited Shipping?
LTL shipping is ideal for clients who have two to five days for their cargo to arrive at their destination. Slower transit equates to lower prices for clients.
Expedited shipping offers same day delivery and is transported by a dedicated vehicle directly to your destination. Expedited shipping includes real-time GPS tracking and is augmented with our 24/7 customer service for all shipping solutions..
Is my freight protected?
We’re experts at making sure your valuable goods are transported safely and securely. We provide clients with $100,000 of cargo coverage for each shipment. Expedited shipping offers less travel time, drastically reducing the chance of damage to cargo.
What if I don’t know which shipping option is best for me?
Need help figuring out what you need?
No problem!
We’ve been in the business for 15 years. One of our veteran logistics experts will walk you through the best options for your unique shipping circumstances. We’ll get your cargo where it needs to go on time.
Can I track my shipment?
We use an industry leading transportation management system to monitor pickup and delivery, tracking your freight in real-time.
We’re best-in-class when it comes to shipping. We’ll send you updates every 15 minutes on the status of your freight-- and you can access your updates right on your smartphone via email or text message.
Our shipping solutions also sport a customer login portal on our website, allowing you to manage current orders, past orders, and any paperwork associated with your shipments.
What happens if I need to change the delivery time or address after the freight has been loaded?
Our 24-hour customer support service will assist you in making adjustments to your freight delivery location, pick up and drop off times, and other unforeseen complications.
